Last updated: July 19, 2026
PlayableLab, operated by Halilit P Grinshpon and Sons Ltd. P.C., provides tools to create video ads and interactive advertising content from prompts and uploaded assets using PlayAI (the “Service”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
You must be at least 18 years old and able to enter a binding contract. If you use the Service on behalf of a company, you confirm you have authority to bind that organization. You are responsible for your account credentials and all activity under your account. Keep your login details secure and notify us promptly of unauthorized use.
You retain ownership of assets and materials you upload. Subject to your plan and these Terms, you also receive the rights you need to use outputs you generate for your own marketing, unless otherwise stated at purchase.
You grant PlayableLab a limited license to host, store, process, and display your content solely to operate, secure, support, and improve the Service. You may revoke this license by deleting your content or account, subject to reasonable backup and legal retention requirements.
You represent that you have all rights needed for your uploads and generated use, and that your content does not infringe third-party rights or violate applicable law or ad-platform policies.
Outputs created with PlayAI may require review before publication. You are solely responsible for accuracy, disclosures, claims, music/licensing, and compliance with the platforms where you publish ads. We do not guarantee that any output will be approved, perform in a particular way, or remain available on external networks.
You may not use the Service to break the law, infringe rights, distribute malware, send spam, impersonate others, create deceptive or harmful ads, or interfere with the Service or other users. We may remove content, suspend features, or terminate accounts that violate these Terms or create risk for PlayableLab or others.
The Service may include free access and paid credit packs or other purchases shown at checkout. Prices, included credits, and plan details are displayed before you pay. Unless required by law, fees are non-refundable and purchases are non-transferable. Payments are processed through PlayableLab checkout.
PlayableLab owns the Service, including its software, design, templates, and branding, except for your content. You may not copy, reverse engineer, resell, or misuse the Service except as expressly permitted by us or applicable law.
You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, if required by law, or if necessary to protect the Service or other users.
The Service is provided “as is” and “as available”. We do not warrant uninterrupted operation, error-free generation, or acceptance by any ad network or publisher.
To the maximum extent permitted by law, PlayableLab will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total liability for any claim relating to the Service is limited to the fees you paid to PlayableLab in the twelve (12) months before the event giving rise to the claim, or USD $100 if you have not paid fees.
We may update these Terms from time to time. Continued use after the updated date above means you accept the revised Terms.
Terms questions: hello@playablelab.com
Product support: support@playablelab.com
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